FAQs

Frequently Asked Questions (FAQ)

1. What is Zrbazzar? Zrbazzar is a leading eCommerce platform in Pakistan, offering a wide range of products including electronics, fashion, and gaming consoles. We provide a seamless online shopping experience with reliable delivery services.

2. How can I place an order? To place an order, simply browse our website, add items to your cart, and proceed to checkout. You can create an account for faster checkout and to track your orders.

3. What payment methods do you accept? We accept various payment methods including credit/debit cards, bank transfers, and cash on delivery for select items.

4. Do you offer cash on delivery? Yes, we offer cash on delivery for many items. However, certain high-value items may require prepayment.

5. What is your return policy? We offer a 7-day return policy for most products. Items must be returned in their original condition and packaging. For more details, please refer to our return policy page.

6. How can I track my order? Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your order on our website or the courier's website.

7. What is Karigaar? Karigaar is our dedicated repair service for laptops, mobiles, and gaming consoles. We also offer training programs to teach repair skills to local communities.

8. How can I contact customer support? You can reach our customer support team via email at help@zrbazzar.com.

9. Do you have a mobile app? Yes, our mobile app is available on both the Android and Apple stores, providing a convenient shopping experience on the go.

10. How can I sell on Zrbazzar? To become a seller, visit our "Sell on Zrbazzar" page, fill out the registration form, and our team will guide you through the onboarding process. (In Process)

11. Where do you deliver? We deliver nationwide across Pakistan. Delivery times may vary based on your location.

12. How can I stay updated on promotions and new arrivals? Follow us on social media and subscribe to our newsletter for the latest updates on promotions, new arrivals, and exclusive offers.

For more information, please visit our website or contact our support team. Thank you for choosing Zrbazzar!